We’re here to help! Whether you have questions about your order, need assistance with our website, or want to learn more about our products and services, the team at Yobuy.online is ready to assist you.

Feel free to reach out to us using any of the methods below, and we’ll get back to you as soon as possible:

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept a variety of secure payment options, including major credit and debit cards, as well as digital payment methods such as PayPal. All transactions are processed securely through our platform.

What is your return and refund policy?

If you're not satisfied with a product or if an item arrives damaged, please contact our customer service team within 24 hours of delivery. We will arrange for a refund or replacement depending on the issue.

How long does delivery take?

We aim to deliver your groceries as quickly as possible. Standard delivery typically takes between 1-3 business days, depending on your location.

What areas do you deliver to?

We deliver across the entire UK. Simply enter your postcode during checkout to confirm delivery availability to your location.

Do you offer any discounts or promotions?

Yes, we regularly run special promotions and offer discounts on a variety of products. Be sure to check our website or sign up for our newsletter to stay updated on the latest deals and offers.

Feel Free to Contact

CONTACT US FOR ANY QUESTIONS